Refund policy

All sales are final. We do not offer refunds or exchanges for clothing or merchandise unless the item arrives damaged or defective.

If your item is damaged or defective, please contact us within 7 days of delivery at contact@interstellargateway.com and include:

  • Your order number

  • A clear photo of the damaged item

  • A brief description of the issue

Once verified, we will send a replacement or issue a refund at our discretion.

Please double-check your size and shipping information before placing your order — we cannot offer replacements for incorrect orders.

Thank you for supporting our channel and merch!